South Dakota State University (SDSU) is actively seeking a highly dedicated, people-centered Human Resource professional to join our team! Be a part of a dynamic team and provide exceptional customer service to the campus community. 

Job Responsibilities:  To provide high level of customer service support for a variety of human resource activities in a Shared Service Center environment, including onboarding, validating I9s, originating EPAFs, enhanced recruitment support, and timekeeping assistance. Analytical, problem-solving, critical-thinking, technology, interpersonal, communication, organizational and customer-service skills are essential. 

Knowledge, Skills & Abilities: 

Knowledge of: 

• Human Resource functions
• Computer software applications and systems (Word, Excel, Outlook)
• Customer service practices

Skill & Ability to: 

• Recognize discrepancies and potential problems.
• Develop processes to implement program objectives.
• Exercise independent judgement in evaluating situations and making decisions.
• Communicate information concisely and efficiently.  
• Handle high volume of work during peak times.
• Multi-task and shift focus without disrupting work production to meet competing demands/deadlines/timelines.
• Understand the impact of work to employees’ access, benefits, leave and pay and to maintain the highest level of confidentiality.
• Demonstrate flexibility and ability to easily adapt to change.

Comments:  This position is classified as Program Assistant II. SDSU is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14. Employment is contingent upon a successful background check. 

Benefits: SDSU offers an excellent comprehensive benefits package including medical, dental, and vision coverage for the employee, spouse, and dependents; life insurance; long-term disability insurance; paid holidays; educational assistance; retirement plans; and a generous vacation accrual and sick day allowance.  

Application Procedures: SDSU accepts applications through an on-line employment site, to apply visit http://YourFuture.sdbor.edu.   [SE5669 – 11043]